BBH unveils multiple advancements in the continued evolution of its Transfer Agency platform

November 20, 2024
  • Investor Services
BBH enhances its Transfer Agency suite with expanded end-to-end capabilities that support asset manager growth and the investor experience.

November 20th, 2024 – Brown Brothers Harriman (BBH) today announced the latest enhancements to its Transfer Agency (TA) suite, expanding BBH’s end-to-end capabilities and reinforcing our commitment to supporting asset managers’ growth ambitions and delivering a best-in-class investor experience.

Building on investments made earlier this year to digitize the account opening and investor onboarding process through an API for Platform Investor Account Openings, and the launch of a new Liquidity Management Tool (LMT), the latest developments enhance our global service model with:

  • New UK investor servicing capabilities in partnership with Cashfac. This partnership allows BBH to support a broader range of UK products on the existing platform and reduces operational and regulatory complexity for asset managers on the CASS regime.
  • Investment in BBH’s Japanese investor servicing desk increasing capacity and local assistance for asset managers looking to support Japanese investors in their time-zone and language, creating a local market experience to help managers expand distribution in the region.
  • Enhancements to BBH’s NSCC capabilities enabling full straight through processing for the NSCC’s Defined Contribution Clearance & Settlement (DCC&S) service for brokers servicing offshore funds through the NSCC. This new capability further reduces friction to distribution in that region, for the flagship UCITS umbrellas.
  • Magic links to simplify investor interactions. BBH now provides secure links for investors to submit documentation securely and easily, while also removing unnecessary communication processes and streamlining data collection for asset managers.
  • New functionality on the BBH Infuse TA platform which allows Fund MLROs (Money Laundering Reporting Officers) to review, make informed decisions on fully disclosed available investor files and then approve or deny account openings or reassessments, increasing efficiency and transparency while speeding up the account opening process for investors.

Manuel Dienhart, Global Head of Transfer Agency at BBH said, “This latest suite of enhancements is testament to BBH’s continued strength in the transfer agency function and to providing managers with the best investor experience in the industry. Process simplification, connectivity to the distributor landscape, and personalized interactions with investors all play a critical role in helping managers scale their growth without compromising the investor experience.

BBH can provide transfer agency services to fund products established in Luxembourg, Ireland, U.K., U.S., Cayman, Bermuda and Hong Kong. For more information, please contact your BBH Relationship Manager, Client Service Manager or contact our Transfer Agency team: Manuel Dienhart, Ben Szymanski, and David Weibe.

About Brown Brothers Harriman Investor Services

Brown Brothers Harriman (BBH) is a global financial services firm known for premium service and specialist expertise. We have a 200-year track record helping clients innovate and navigate complex financial markets. Our 6,000 employees serve clients and their investments in over 90 markets across BBH’s 18 offices. As a private partnership, we are uniquely built to put clients first and create success that lasts.

BBH Investor Services is a leading provider of asset servicing and operating model solutions to global asset managers and financial institutions. Our asset servicing solutions include custody, global tax services, depositary and trustee, accounting, administration, transfer agency, foreign exchange, and securities lending. Our operating model solutions solve platform, data, and connectivity challenges across open-architecture operating models. We support our clients’ growth, enhance operational efficiency and resiliency, and streamline reporting and oversight. Please visit bbh.com to learn more and meet our team.

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