The Client Experience

Our goal is to exceed your expectations, not just on a good day, but every day

We go above, so you can go beyond.​

Our clients often tell us we are their first call when they are faced with a complex challenge - like a change in business strategy, the need to raise capital, find new investment opportunities, or transfer wealth to the next generation.

Clients come to us for the highest level of service, expertise, insight, and independence.  They stay for our thoughtful, consultative approach. We are relentless problem solvers who commit ourselves to exceeding clients’ expectations not just on a good day, but every day.

We help you achieve success by focusing on every detail, process, and data point, and we pride ourselves on finding the solution that drives value and works for you.

We never forget that how it’s done matters.

Our commitments to you:

  • We put your interests first
  • We bring our best experts to solve your toughest challenges
  • We are curious and inventive, and break new ground when you need it
  • We seek to exceed your expectations
  • We prioritize long-term value over short-term thinking
  • We are personally invested in every decision we make on your behalf
  • We are partners in your success

Tenured Team, New Perspectives

BBH has one of the longest tenured teams in our industry. But long tenure doesn’t mean old ideas.

 

We believe stability is a competitive advantage, and being stable means having the knowledge, skill, and discipline to evolve, often—pushing the boundaries of innovation.  We are relentless problem solvers who apply client-centric creative thinking to drive outcomes that seek to deliver long term value.

 

In fact, many of our client partnerships exceed 15 years based on the exceptional service, accountability, and engagement that BBHers deliver on a daily basis. That inherent sense of ownership and accountability permeates every level of our organization, from Partners and Principals to relationship and service delivery teams, so that every member of your BBH team feels personally responsible for helping to protect and grow your business.

Innovation and Agility

Our private partnership structure promotes client alignment, personal accountability, and agility – so the best ideas rise quickly to the top.

Two focused businesses

Our strategy to work with a select number of clients means you benefit from a more personalized experience and team of experts who know you, your business, and who are focused on delivering results that help you achieve your definition of success.

  • Three female colleagues sitting around round table

    Capital Partners

    Provides advice, capital, and differentiated investment strategies to business owners, high-net-worth individuals, families, foundations, endowments, and institutional investors.

  • Group in BBH Luxembourg office

    Investor Services

    Provides asset servicing and operating model solutions to the world’s most sophisticated asset managers and financial institutions.

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